Privacy Policy

Effective Date: March 21, 2026

Full Techno Hub ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

1. Information We Collect

Information You Provide

• Account information: Name, email address, and password.
• Billing information: Payment details are collected and processed by our third-party payment processors (Stripe, Wompi). We do not store your credit card numbers.
• Contact form submissions: Name, email, and message content.

Information Collected Automatically

• Usage data: Pages visited, features used, timestamps.
• Device data: Browser type, operating system, IP address.
• Cookies: We use essential cookies for authentication and preferences.

2. How We Use Your Information

• To provide and maintain our services.
• To process payments and manage subscriptions.
• To communicate with you about your account and our services.
• To improve our products and user experience.
• To comply with legal obligations.

3. Payment Processing (PCI Compliance)

We use Stripe and other PCI-DSS compliant payment processors to handle all financial transactions. We never store, process, or have access to your full credit card details. All payment data is handled directly by our payment processors under their own privacy policies.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Payment processors (Stripe, Wompi) to process transactions.
• Cloud service providers (Google Cloud, Vercel) for hosting and infrastructure.
• Legal authorities when required by law.

5. Data Security

We implement industry-standard security measures including:

• Encrypted data transmission (TLS/SSL).
• Secure authentication mechanisms.
• Regular security audits and vulnerability assessments.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data.
• Correct inaccurate data.
• Delete your data ("right to be forgotten").
• Export your data in a portable format.
• Opt out of marketing communications.

To exercise these rights, contact us at contact@fulltechnohub.com.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and Colombia. We ensure adequate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact

For privacy-related inquiries, contact us at contact@fulltechnohub.com.